Terms & Conditions

TERMS & CONDITIONS

Caledonian Stone Company LLP

GENERAL

In the following Terms and Conditions of Sale, the term “the Company” shall refer to Caledonian Stone Company LLP, and the term “the Purchaser” shall refer to any individual or company, or their agents or servants that may specify, order, or purchase stone materials or associated products.

PRICES

Prices quoted or shown on Price Lists are subject to change without notice, unless guaranteed in writing for a specified period. Prices are exclusive of VAT. E. & O.E. Delivery costs to a specified delivery point will be quoted as an extra cost on the quotation or price list, unless specifically shown as included.

DELIVERY TIME

Whilst every effort will be made by the Company to deliver in accordance with the purchaser’s requirements, time shall not be of the essence in any Contract of Sale. The Company will not be held responsible for any costs incurred or consequential losses suffered by the Purchaser due to either early or late deliveries outside of the requirements of the Purchaser, except for reimbursement of any extra charges specifically levied in connection with timing of a delivery.

PAYMENT TERMS

Payment is due on or before 20th of month following invoice, for approved accounts only. Otherwise full payment is to be made with order. Interest is chargeable at 2% per month or part month on overdue accounts. No payment must be withheld beyond the stated payment terms above for any goods, except for non delivery of the goods invoiced, or for faulty or incorrect goods, in which case immediate proof must be given in writing of the relevant facts and authorised by the Company.

TITLE TO GOODS

Ownership of the goods remains with The Company until full cleared funds are received. However the risk in the goods passes to the buyer upon delivery to the specified delivery point.

UNLOADING FACILITIES

Orders up to 10 pallets can be delivered by pallet carrier service equipped with tail lift and pallet truck. This must be specified at the time of ordering. Larger deliveries are made with flatbed/container vehicle, and adequate forklift facilities must be available at the delivery address at the cost of the Purchaser. A flat hard surface must be available for delivering vehicles to unload, and adequate width and height access to the delivery point. Any delays or charges incurred due to lack of facilities or poor access at the site will be the responsibility of the Purchaser, whether invoiced to the Company or to the Purchaser. The purchaser or an authorised representative must be available to accept delivery at the arranged time and to sign the transport documents.

DEFECTS & SHORTAGES

Any defects, breakages, or shortages on delivery must be notified in writing to the Company within 3 days of delivery, otherwise claims cannot be accepted. The Company’s responsibility for defects in goods supplied will extend solely to replacement of the defective goods as soon as practically possible, and not to any costs incurred by the Purchaser in unloading, installing, removing, or disposing of installed materials.

SUITABILITY

The principle of caveat emptor shall apply to all purchases and it is the responsibility of the Purchaser to determine the suitability of stone materials supplied for the intended installation site with respect to location, ground conditions, weather conditions, likely usage, and any other environmental aspects.

VARIATIONS

Natural Stone products will vary in colour, shade, and texture from piece to piece, and can also vary in these respects from any pre-order samples supplied. Samples supplied are indicative only of the material and should not be taken as the actual goods supplied. Sizes quoted will be to a tolerance of +/-5% unless otherwise stated on the Company’s quotation.
WEATHERING

Natural Stone can change in appearance after installation due to traffic wear, general weathering, local environmental conditions, use of chemicals, and exposure to air elements and underlying strata. The company does not accept responsibility for any such changes after the material is installed.

PACKAGING

All packaging is included in the costs quoted, is non-returnable, and should be suitably disposed of.

SPECIAL ORDER GOODS

Deposits paid on special manufactured goods ordered by the Purchaser are non-refundable in the event of cancellation of an order. Full payment for special order items must be made prior to delivery.

THESE TERMS AND CONDITIONS WILL BE THE BASIS OF ANY CONTRACT OF SALE BETWEEN CALEDONIAN STONE COMPANY LLP AND ANY PURCHASER, IRRESPECTIVE OF THE PURCHASER’S OWN PURCHASE TERMS AND CONDITIONS.